CB Valeting & Detailing Terms of Use

Mobile Valeting and Detailing Services

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In order to receive a top quality service we only ask that you be a top quality customer, and please respect our policies and terms of business!

 

CB Valeting & Detailing is a mobile service at your workplace or doorstep and require to work in specific conditions, and for the safety of our staff and vehicles. We will also require a safe place to plug our extension lead as a power source.

 

If your home address or the location you wish for the work to be carried out in has any of the above issues, please contact us first and we will work with you to make an alternative arrangement.

 

All secure bookings are deposit-based, and bookings are not confirmed until a deposit has been paid. Deposits are paid direct via bank transfer or Revolut. Deposits are non-refundable and non-transferable. Deposit amounts differ due to location, package, and/or work needed. We kindly ask that you notify us about any cancellation/reschedule at least 72 hours before your booking.

 

In the event of unprecedented traffic delays or any unexpected incidents/ emergencies, we may have to cancel or rearrange your booking. If this is the case, it will be within 14 days of the original booking. If not, a full refund of deposit will be honoured.

 

If your interior is heavily soiled with mud, pet hair, mould, vomit or blood, additional charges WILL apply. Please inform us in advance and provide us with a couple of images if possible before you book, so that we can give you a fair estimate. Should we not be aware of any of the above conditions, a price will be negotiated before any work commences.

 

Upon every booking you will be asked to read these terms and conditions, with doing so you agree to our terms of business. Any bookings that are made but then affected by any of the above may result in full booking charges being payable.